StubHub gift codes are case-sensitive. This means you need to enter them exactly as they appear (including dashes). To add a StubHub gift code:
On a computer
- Go to 'Profile' then Gift Codes
- Enter the gift code number
- Click 'Add'
On the StubHub app
- On the 'Review & Buy' page at checkout, tap 'Gift codes'
- Tap the + sign
- Enter the gift code number. Tap 'Add.'
- Check the code you want to use and 'Apply'