StubHub is a safe and transparent platform where the users can buy with the highest security level, guaranteeing buyers that:
- The tickets will get to the event in time.
- The tickets are authentic and will be as ordered. To guarantee this, the seller does not get paid until after the event.
In the unlikely case that any of these conditions are not met, we’ll look for substitute tickets of the same type as the ones you ordered, or give you your money back. If the event is cancelled, the entire amount for the purchase will be refunded.